Terms of Service

Last updated: 2026

These Terms of Service ("Terms") govern your access to and use of the Quickfit website located at https://quickfittraining.ca/ (the "Site") and any in-person personal training services provided by Quickfit ("Services"). By using the Site, contacting us, purchasing a package, booking, or attending sessions, you agree to these Terms.

If you do not agree, do not use the Site or Services.

  • Business Name: Quickfit ("Quickfit," "we," "us," "our")
  • Contact: grant@quickfittraining.ca
  • Address: 611 Richmond Street, London, ON, N6A 3G3, Canada

1. Who These Terms Apply To

You must be at least 13 years old to use the Site.

If you are under 18, you may only participate in Services if Quickfit receives a signed parent/guardian waiver/consent before your first session. A parent/guardian may be required to attend or confirm consent as Quickfit requests.

2. Services: In-Person Personal Training

Quickfit provides in-person 1:1 personal training sessions at our facility location listed above (or as otherwise agreed in writing).

No medical services. Quickfit is not a medical provider. Our Services do not diagnose, treat, or cure any condition.

3. Purchases, Packages, and Payment Terms

A. Packages and pricing

Quickfit offers packages of sessions (e.g., 8, 12, 16 sessions per month) and may offer other packages or custom options from time to time. Prices and package details may be displayed on the Site or provided in writing.

B. Payment timing

All packages must be paid in full before your first session under that package. You are purchasing a defined number of sessions, and payment is required before Services begin.

C. Payment methods

Accepted payment methods currently include e-transfer and cash (as communicated by Quickfit).

D. No refunds

All purchases are final. No refunds are provided for any reason, including unused sessions, missed sessions, schedule changes, dissatisfaction, or changes in personal circumstances.

E. Non-transferable

Packages and sessions are not transferable and cannot be shared with another person.

F. Any trainer

Unless stated otherwise in writing, sessions may be delivered by any Quickfit trainer.

4. Scheduling, Rescheduling, and Cancellations

A. Booking and communication

Scheduling and changes are handled through email communication (or other methods Quickfit may provide).

B. 24-hour cancellation/reschedule policy

To cancel or reschedule a session without losing it, you must provide at least 24 hours' notice.

C. No-shows and late cancellations (lost session)

If you miss a session ("no-show") or cancel/reschedule with less than 24 hours' notice, that session is forfeited and counts as used.

D. Late arrivals

If you arrive late, you lose that time. The session will still end at the scheduled time, and the session counts as used.

E. Unlimited reschedules with proper notice

You may reschedule sessions unlimited times as long as you provide at least 24 hours' notice each time, subject to trainer availability.

F. Trainer cancellation

If Quickfit needs to cancel a session, you will receive a make-up session (rescheduled at a mutually agreeable time). No refunds are provided.

5. Session Expiry

Sessions expire 1 year from the date of purchase (or the date otherwise provided in writing at purchase). Any sessions not used by the expiry date are forfeited.

Injury exception: If you are injured, Quickfit may allow you to reschedule remaining sessions to a later date at our discretion. You are responsible for notifying us promptly and coordinating new dates. This is an accommodation to pause/resume use — not a refund — and availability is not guaranteed.

6. Health, Safety, and Assumption of Risk

You understand and agree that exercise and physical training involve inherent risks, including the risk of injury. By participating, you voluntarily assume all risks associated with training, whether known or unknown.

You agree to:

  • Exercise within your limits and follow trainer instructions
  • Disclose relevant limitations or injuries that may affect training
  • Stop immediately and notify your trainer if you feel pain, dizziness, or unsafe at any time

Quickfit may refuse, pause, or modify training for safety reasons.

No PAR-Q / medical clearance required by default: Quickfit does not require a PAR-Q or medical clearance as a standard rule. However, you remain responsible for ensuring you are fit to participate.

7. Nutrition Guidance Disclaimer

Quickfit may provide general nutrition guidance, including macros guidance, general tips, and meal plan suggestions.

You understand and agree:

  • Nutrition guidance is for general informational purposes only
  • It is not medical advice and is not intended to treat any condition
  • You should consult a physician or qualified professional for medical or dietary concerns, allergies, or conditions
  • You are responsible for your food choices, outcomes, and any reactions

8. Client Conduct and Facility Rules

Quickfit is a 1:1 training environment. You agree to follow standard respectful conduct and safety rules, including:

  • Treating staff and other clients respectfully
  • Following safety instructions and using equipment appropriately
  • Not behaving in a way that is unsafe, disruptive, threatening, or harassing

Quickfit may end a session, suspend services, or terminate your access for safety, misconduct, or rule violations. In such cases, no refunds will be provided.

9. Results Disclaimer

Results vary by individual. Quickfit does not guarantee any specific results, including but not limited to weight loss, muscle gain, performance improvements, or appearance changes. Outcomes depend on many factors outside Quickfit's control (sleep, nutrition, stress, consistency, genetics, medical status, etc.).

10. Photos, Videos, and Testimonials (Opt-In Consent)

Quickfit may request to use client photos, videos, or testimonials for marketing or promotional purposes.

We will only use your likeness or statements with your explicit written opt-in consent. You may refuse without penalty, and you may withdraw consent for future use by contacting grant@quickfittraining.ca. Withdrawal does not affect materials already published or distributed before your withdrawal request, where removal is not reasonably possible.

11. Intellectual Property

The Site and all content (text, branding, logos, graphics, and materials) are owned by Quickfit or licensed to Quickfit and are protected by applicable laws.

You may not copy, reproduce, distribute, sell, or exploit any Site content or training materials without written permission.

12. Website Use

You agree not to:

  • Use the Site for unlawful purposes
  • Attempt to interfere with the Site's security or functionality
  • Submit false information or impersonate others

We may restrict or block access to the Site for misuse.

13. Limitation of Liability

To the maximum extent permitted by law:

  • Quickfit is not liable for any indirect, incidental, consequential, or special damages (including lost profits, lost data, or personal outcomes).
  • Quickfit's total liability for any claim related to the Site or Services will not exceed the total amount you paid to Quickfit for the package giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by law.

14. Indemnity

You agree to defend, indemnify, and hold harmless Quickfit from claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Site or Services, your breach of these Terms, or your violation of any law or third-party rights.

15. Changes to Packages, Pricing, and Terms

Quickfit may update packages, pricing, policies, and these Terms from time to time.

Changes will apply going forward. If a change affects existing active packages, Quickfit will provide reasonable notice where practical. Continued use of the Site or Services after changes means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of Ontario and the applicable federal laws of Canada, without regard to conflict of law rules.

17. Disputes: Mediation First, Then Courts

If a dispute arises, you agree to try to resolve it with us first by contacting grant@quickfittraining.ca.

If not resolved, the parties agree to attempt good-faith mediation in Ontario before starting court proceedings, unless urgent injunctive relief is needed.

If mediation does not resolve the dispute, you agree that disputes will be brought in the courts located in Ontario, Canada, and you consent to their jurisdiction.

18. Severability

If any part of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms, together with any written policies or agreements provided to Quickfit clients (including the parent/guardian waiver for minors), form the entire agreement between you and Quickfit regarding the Site and Services.

20. Contact

Questions about these Terms? Contact:

Quickfit

611 Richmond Street, London, ON, N6A 3G3, Canada

grant@quickfittraining.ca

© 2026 Quickfit. All rights reserved.